FAQs

Frequently Asked Questions (FAQs)

1. How long does delivery take?
We usually deliver within 2 – 5 working days, depending on your city.

2. Do you offer Cash on Delivery (COD)?
Yes, COD is available nationwide.

3. What are the shipping charges?
We charge a flat rate of Rs. 250/- per order. Orders above Rs. 2500/- qualify for free shipping.

4. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via SMS/Email so you can track your package online.

5. Can I return or exchange an item?
Yes, items can be returned or exchanged within 7 days of delivery, provided they are unused and in original packaging. Please note: due to hygiene reasons, undergarments cannot be returned once opened.

6. What payment methods do you accept?
We currently accept Cash on Delivery and Bank Transfer (coming soon: online card payments).

7. Do you ship internationally?
Currently, we only deliver within Pakistan. International shipping may be introduced in the future.

8. How do I contact customer support?
You can reach us via Email (stylonicpk.store@gmail.com) or WhatsApp (+92-319-7367381). Our team is available Monday – Saturday, 10 AM – 8 PM.

If you still have questions, don’t hesitate to reach out – we’re always happy to help!